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Let residents know in a letter that billing is being implemented to save water costs. Presentation is
everything when trying to make sure that the program will be accepted and embraced. Next, you will
need to choose a 3rd party billing service to calculate and mail bills to the resident.
A full-service billing company will also collect the payments and reimburse your property the amount
collected so you will not need extra staff personnel to oversee the collection process. You will need to
provide the 3rd party utility billing company with a rent roll and access to the meters for reads. A good
third party billing company can help tremendously with utility bill management. If the property does not
have sub-meters, then you can set up a RUBS program. RUBS is an acronym for Ratio Utility Billing
and usually involves a formula for calculating the bills for each resident. These calculations can be
based on square footage, number of occupants, number of bedrooms, or a combination of these. A
good billing service will provide a monthly pre-bill report before the actual bills are mailed so you will
know exactly how much is going to be billed.
A monthly reimbursement check will be sent to the owner for all collected payments less the billing
service fee which can range from $2 to $7 per bill. Choose your billing company with care and make
sure to ask if there are any hidden fees or if they keep a percentage of collections. Utility Billing
Systems vary greatly between third party billing services and customer service is important so that the
property manager has support from the billing company.
everything when trying to make sure that the program will be accepted and embraced. Next, you will
need to choose a 3rd party billing service to calculate and mail bills to the resident.
A full-service billing company will also collect the payments and reimburse your property the amount
collected so you will not need extra staff personnel to oversee the collection process. You will need to
provide the 3rd party utility billing company with a rent roll and access to the meters for reads. A good
third party billing company can help tremendously with utility bill management. If the property does not
have sub-meters, then you can set up a RUBS program. RUBS is an acronym for Ratio Utility Billing
and usually involves a formula for calculating the bills for each resident. These calculations can be
based on square footage, number of occupants, number of bedrooms, or a combination of these. A
good billing service will provide a monthly pre-bill report before the actual bills are mailed so you will
know exactly how much is going to be billed.
A monthly reimbursement check will be sent to the owner for all collected payments less the billing
service fee which can range from $2 to $7 per bill. Choose your billing company with care and make
sure to ask if there are any hidden fees or if they keep a percentage of collections. Utility Billing
Systems vary greatly between third party billing services and customer service is important so that the
property manager has support from the billing company.
ABOUT
UTILITY BILLING
UTILITY BILLING
“the most Comprehensive
place for information about
Apartment Utility billing on
the Web.....
place for information about
Apartment Utility billing on
the Web.....
So you are ready to start a billing program. It is always best to introduce a new billing program to your
residents at least 30 days in advance so they have time to budget for the new expense. Learning
about Utility bill management is important to the success of the program.
residents at least 30 days in advance so they have time to budget for the new expense. Learning
about Utility bill management is important to the success of the program.
